Below you can find some answers to potential questions about the Known Issues list.
If you have any further questions, let us know in the comments. If you have any feedback or suggestions on how to improve the board, feel free to also share those with us – we’re happy to further changes to the board to make it as useful as possible for you.
How do I report an issue I encountered?
There are multiple ways, be it via the official Anno forums or via the Ubisoft support. Find below links to all these channels.
Create a ticket or start a live chat:
Contact Ubisoft Support on Twitter or Facebook
Report the bug on the official Ubisoft Player Support forums.
Why don’t you give an exact date for a fix?
The fixing of some issues can take significantly longer than originally thought, while tests later may reveal additional issues or edge cases not previously considered.
If a specific issue is confirmed for the next Game Update, it will be marked accordingly, and you will be able to find the announcement of any upcoming Game Update as well as the respective patch notes here on the Anno Union closer to its release.
How often are you updating this board?
We aim to update this board on a weekly basis.
What happens to cards in the “Fixed” category?
We will regularly archive cards from the “Fixed” category after each major update. However, you can still find the full list of all previous bug fixes in the Release Notes section here on the Anno Union.